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Postage / Shipping

At Zoomadog we process and dispatch all orders within 2 working days. If your product is out of stock we will contact you with an estimated delivery date. 


All orders are shipped by Royal Mail 1st Class recorded service or Special Delivery, which both need a signature upon delivery. We are happy to ship to your business address if you are not at home during the day, just fill in your chosen delivery address in shipping options when you check out.


Unfortunately we cannot put delivery instructions on parcels. 


UK Mainland, Scottish Islands, Channel Islands and Isle of Man

 

  • Standard Delivery - (Signed For, 5-7 working days) £3.95
  • Express delivery - 24-48 hour tracked & signed (orders placed Monday - Thursday before 3pm) £10 
  • Saturday Delivery (orders placed on Friday before 3pm) £14
  • Wheelchair delivery UK - £15 (we cannot send wheelchairs on any Standard or Express delivery options due to the weight and size of the parcel. Shipping takes up to 7 days) 

 

*Please note Express Delivery is only available on orders placed Monday-Thursday. Orders placed on Express Delivery on a Friday may not arrive until Monday/Tuesday.


Saturday delivery is only available on orders placed on Friday.  Express orders must be placed before 3pm in order to qualify for processing and dispatch the same day. 

Please contact us if you require a tracking code for your parcel.

 

Europe 

Standard Tracked & Signed shipping (usually 7-10 working days) - £12 

For large orders, wheelchair delivery and international express shipping queries please email us at customerservice@zoomadog.co.uk for quotation.


Worldwide

We have most countries worldwide set up with shipping options. When you place your order and enter your address, you will see the drop down shipping options for your country. 

Shipping is usually 7-10 working days, but please be aware that your parcel may be delayed at customs in your country. All orders are tracked and signed where possible. 

Below is a list of standard International shipping costs for parcels under 2kg. If you order large items like beds or wheelchairs, we will contact you with the shipping options we can offer you.




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