Postage Prices in the UK:
- Standard Delivery - £3.95 (fully tracked, 3 - 5 days)
- Next Day Delivery - £15 (fully tracked, next day)
- Saturday Delivery - £35
- Pre 9am Delivery - £35
- Wheelchairs only - £15
UK Delivery Times:
During the week
- Next Day Delivery £15 (order before 3pm, working days only) - if you order Monday to Friday, before 3pm each day, your order will be shipped that working day. If you order after 3pm Monday to Thursday, your order will be shipped the next working day
- 3 - 4 Day Standard Delivery (working days) - if you order Monday to Thursday, your order will arrive within 3 to 4 working days
After 3pm Friday and the weekend
- Saturday Delivery £35 (order before Friday 12noon) - if you want Saturday delivery, you need to select this option anytime in the week up to Friday 12noon
- Next Day Delivery £15 (order before 3pm, working days only) - if you order between Thursday 3pm and Friday 3pm with Next Day Delivery, you will receive your order on Monday. This is because Royal Mail can't guarantee Saturday Delivery unless you pay for the full Saturday service mentioned in the above option. If you order after 3pm Friday, including Saturday and Sunday, your order will be shipped on Monday for delivery Tuesday
- 3 - 4 Day Standard Delivery (working days) - if you order after 3pm Friday, including Saturday and Sunday, your order will be shipped on Monday or Tuesday and arriving within 3 to 4 working days of ordering
Bank holiday
- If there is a bank holiday, your order will be shipped the following working day
Weekends
- We do not ship from Friday 3pm until Monday 9am
If your product is out of stock we will contact you with an estimated delivery date.
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Shipping to Northern Ireland:
- Standard 3 – 4 working day delivery - £3.95
- Express shipping - £15
- Wheelchair shipping via DHL Express - £35
Shipping to the Channel Islands:
- Standard 3 – 4 working day delivery - £3.95
- Express shipping - £15
- Wheelchair shipping via DHL Express - £35
Shipping to Ireland:
- Standard Royal Mail 14 – 21 Day shipping £16.99
- DHL Express 5 Day shipping - £35
- Wheelchair shipping via DHL Express - £50 (we will book DHL and let you know if it costs more)
Shipping to Europe:
- DHL Express 5 Day shipping - £35
- Wheelchair shipping via DHL Express - £50 (we will book DHL and let you know if it costs more)
Shipping worldwide:
- Express DHL 5 Day shipping - £40
- Wheelchair shipping via DHL Express - £50 (we will book DHL and let you know if it costs more)
Import Duty & VAT:
Please check your country's customs duty costs as you the customer will pay this.
Please be aware that your parcel may be delayed at customs in your country. All orders are tracked and signed where possible.
Next Day Delivery:
Please don't book vet appointments in the hope that your Next Day Delivery will arrive next day or in the morning.