What do you get with your wheels kit?
Your wheels come in a kit with a booklet to show you how to put them together. There are also many videos online to help you, please get in touch if you want a link.
The kit includes:
The frame, wheels x 2, front harness, leg rings, stirrups and belly belt.
What extras should I buy with my wheels?
Many people buy a Belly Support, this gives more support to your dog underneath their tummy and makes the wheels more comfortable. It also disperses the wheel weight more evenly. The kit comes with a Belly Belt, but this is thin and not as good for larger dogs.
When is your dog ready for a wheelchair?
It is so important your dog has two strong front legs. For the back legs, you can put their legs either up or down by using the stirrups. You can do this easily. Now your dog is in wheels they can get the exercise they need to live a happy, healthy and active life. We find dogs adjust easily to wheelchairs and they are off exploring in no time.
How do I measure my dog for wheels?
First, find the weight of your dog. Second, measure their back leg length. For mini and small wheelchairs also measure ATR. We will email you after your order to get your measurements.
How do I know what type of wheels to pick?
For medium and large wheelchairs you can pick foam or air tyres. For larger heavier dogs air tyres are best as they hold the wheelchair firmly around the corners and on rougher ground.
Can my dog lie down with their wheels?
These wheels are for exercising and activity and don’t make lying down easy.
Can my dog go to the toilet in the wheels?
For non-paralysed dogs we recommend you take your dog to the toilet before they go in their wheels. In time your dog will learn to toilet naturally standing up. The most important thing is to reassure them that it's okay the first time so it’s a positive experience for them. If your dog is paralysed, your dog will go to the toilet while in the wheels.
My dog has an amputated leg. Can they have a wheelchair?
Yes, if your dog has an amputated front leg we recommend a quad wheelchair. If they have an amputated rear leg you can start with regular rear wheels.
What is the delivery time?
2 – 3 days in the UK. We can ship internationally (anywhere).
Will my dog need boots if they drag their paws?
In the kit you will get stirrups, if you want to protect their nails or paws you can use the stirrups to hold their paws up off the ground. If you want to let your dog use their back feet to move along, we recommend putting boots on them. We sell Walker Active Boots which are a good choice.
What happens to the fitness of my dog?
In the first few days, keep a good eye on your dog. This is probably the most amount of exercise they've done in a while! Take it easy and give them a break from the wheels when you see them getting tired. Overall you will find your dog gets a lot more exercise and will be fitter than below.
Can I leave the wheels on all day?
Yes you can leave the wheels on all day. Most people find their dog really enjoys running around. Make sure to keep an eye on them in the first week, this is probably the most amount of exercise they have done in a while! Your dog can wear the wheels inside, outside and all-day.
Can I return the wheels if they don't fit my dog or if my dog doesn't like them?
Yes absolutely, we have a 14 day returns policy. We also have a wheelchair expert who looks over each order before they are sent out to ensure your dog has the perfect wheel size for them.